Skip links
Customer Service Support

Telesales Executive Job Vacancy

Job Details

Department: SalesPosition Type: Full TimeLocation: OfficeTravel Required: SometimesSalary: £25,000.00Manager: Joseph ElwinHR Contact: Leona Pearson

Job Role and Responsibilities

Working in the office you will:

  • To be comfortable cold calling, data provided and found online
  • Take and action inbound sales calls being responsible for cross selling all services and products within the LCM portfolio
  • Working from a designated list, make outbound calls to customers being responsible for cross selling all services and products within our portfolio 
  • Working with the Project Planners and Project Managers, finding opportunities to price.
  • Responsible for accurate compiling of quotes on the Big Change system ensuring that:
    • Company data is correct
    • Contacts are correct
    • Customer purchase orders are received and inputted
    • Items are priced as per the up-to-date system price list (ask for help on non-line item prices)
    • New customer and credit checking procedures are followed 
  • Working alongside marketing campaigns to call the customers and set sales appointments for relevant staff
  • Lead generation: using guidance from your line manager, generate leads for the business
  • Work with the marketing department to report on inbound opportunities.
  • Build relationships with potential customers leading to increased sales.
  • Research and identify potential clients.
  • Collaborate with marketing to ensure customer satisfaction.
  • Participate in trade shows, conferences and community events to help promote the company.
  • Investigate and troubleshoot customer service issues.

The above list of duties is non-exhaustive and additional duties may be requested by your line manager.

If you’re interested, apply now!

If you believe this role is a perfect fit for you then we’d love to hear from you. Please send your CV and details to hello@lcmenvironmental.com.